Shipping Policy

Last Updated: July 2026

Thank you for shopping with PeakFinds. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully received.

Orders are not processed, shipped, or delivered on weekends or public holidays.

Shipping Time

Our standard shipping time is 7–14 business days from the date your order is shipped.

Please note that shipping times are estimates and may vary depending on:

• Your location.
• Carrier delays.
• Customs clearance processes (for international orders).
• Peak shopping seasons and public holidays.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email (where available). Tracking information may take up to 48 hours to update after shipment.

Delays

While we strive to meet our estimated delivery times, delays can occasionally occur due to factors outside our control, including:

• Weather conditions.
• Customs inspections.
• Carrier disruptions.
• High shipping volumes.

If your order has not arrived within the expected timeframe, please contact our support team and we will assist in tracking your shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Damaged Packages

If your package arrives damaged, please contact us within 7 days of delivery and provide photos of the damaged item and packaging.

If your package appears lost in transit, contact us with your order number and we will investigate with the shipping carrier.

Contact Us

If you have any questions regarding shipping or your order status, please contact us through our Contact Us page and include your order number for faster assistance.